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Prepaid
Balance Checking:
To Check Prepaid Account & Bonus Account through SMS: Dial *887
To Check Prepaid Account through IVR : Dial *811
Recharge Prepaid Scratch Card:
Through IVR : Dial *888 to listen payment instruction; then enter 16 digit Cash Card number followed by hash (#) button and press '1' to confirm the secret recharge number.
SMS: Dial *887*<secret recharge number>#
Recharge Amount and Validity:
Amount (Taka) Validity (Days)
10 to 50 30
51 to 199 90
More then 200 365
Postpaid
Balance Checking:
To Check Postpaid Account through IVR: Dial *120
To Check Postpaid through SMS: Type "Bill" to 7678
To Recharge Postpaid Cash Card: Dial *222 to listen payment instruction; then enter 16 digit Cash Card number followed by hash (#) button
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