Helpline

Citycell Helpline operates 24 hours a day, 7 days a week. You can dial 121 from your Citycell phone and 011 99 121 121 from any other phone to get connected to our Customer Care representatives.

Note: Access to the Helpline from any Citycell Post-paid number is free of charge. Call charge of Tk. 1/ min with 30 second pulse is applicable for Citycell Pre-paid numbers.

VAT applicable